1. Data Controller Information
Baxhen Business (referred to herein as "Baxhen", "we", "us", or "our") acts as the data controller for the processing of your personal data collected through this website and our consulting services.
2. Information Collected
Personal Data
Information you provide directly to us through engagement:
- Identity Data (Name, title, company)
- Contact Data (Email address, phone number)
- Professional Profiles (LinkedIn links, role details)
- Financial Data (Billing addresses, payment methods)
Usage Data
Information collected automatically via site interaction:
- IP address and geolocation (approximate)
- Browser type and versioning
- Page interaction heatmaps
- Referral source and session duration
3. Contact-Form Processing
When you submit an inquiry through our contact forms, your information is encrypted in transit and stored in our secure CRM environment. We use this data solely to respond to your request and assess potential business synergies.
4. Purpose and Legal Basis
| Activity | Legal Basis |
|---|---|
| Consultation Requests | Performance of a contract / Pre-contractual steps |
| Website Optimization | Legitimate Interest (Improving site performance) |
| Newsletter Subscription | Explicit Consent (Opt-in) |
| Risk Management | Legal Obligation (Compliance with laws) |
5. Retention
We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Financial Records: 7 Years
- Client Communications: 5 Years
- Marketing Data: Until unsubscribe
6. Service Providers & Transfers
We leverage industry-leading third-party tools to maintain our infrastructure. These partners are compliant with GDPR, CCPA, and global privacy frameworks.
International Transfers
Where we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.
7. Your Rights
You have the right to request a copy of the personal information we hold about you.
You can ask us to delete or remove personal data where there is no good reason for us continuing to process it.
You have the right to have any incomplete or inaccurate data we hold about you corrected.
You can object to processing where we are relying on a legitimate interest.